Support

Yes. Alphamingo is free on the App Store and Google Play, with every book, letter and voice included. Two things we promise and will not walk back: there will never be advertising in the app, and there will never be in-app purchases that nag — no coins, no locked pages, nothing that sends a child off to fetch a grown-up.

If that ever changes, the store listing will say so plainly before you download anything.

Mostly not. The stories that come with the app are stored on the device and open with no connection at all — which is the point, because car journeys and waiting rooms are exactly when a picture book earns its keep.

A connection is only needed to pick up books added after you installed it, and to play narration that has not been downloaded yet.

None. No banner ads, no video ads, no “sponsored” stories, no cross-promotion of other apps, and no ad networks in the code at all. This is set out in detail in the privacy policy.

No. There is no sign-in screen anywhere in the app — it opens straight onto the books and letters. We never ask anyone for a name, an age, an email address, or anything else.

No. It counts which stories are opened and which pages are reached, so we know which books work. A count says which story and which page, plus a random reader id the app invents for itself, and nothing about who — no name, no account, no device or advertising identifier, no location. On Android, the first count also says which link the app was installed from, so we can tell whether this website brings anyone. No third-party analytics or advertising company is involved at all.

Delete the app. That removes the stories, the pictures and anything else it kept on your device, including the phrases you kept. There is no account and no profile on our side to delete, because we never collected anyone’s name, age, or contact details.

If you made a copy of your own voice, press Forget my voice on the My voice screen first: that deletes the copy at our voice service. If the app is already gone, email us and we will delete it.

The app also sends anonymous counts of which stories are opened and how far into them readers get. Their only identifier is a random reader id the app invented, which leads to no person, so there is nothing in them we could find and delete for you specifically. The privacy policy sets out exactly what a count contains.

If you have emailed us and would like that correspondence deleted, write to support@alphamingo.com and we will delete it and confirm.

Any age. Small children enjoy the pictures and the sounds with an adult nearby; older children and grown-ups learning English use the letters, the words and the voices to start reading and speaking. There is no quiz, no timer and no score, so nobody can fall behind.

Tap the button on any page and the sentence is read aloud. The narration is an AI voice, not a human reader. Where a book has a recording, you hear it. Where it does not yet, your device reads the sentence with its own built-in voice, which is more robotic — those pages are being replaced over time. Reading a book never uses the microphone.

Hold the button and say something short in your own language. The app shows what it heard, then short English you can say, an easier way, and a few words to keep — and plays it aloud, in one of the app’s voices or a copy of your own. The microphone is only on while you hold the button, and we do not keep what you say. The privacy policy explains exactly what is sent where.

Letters without a story stay on the shelf marked “coming soon” rather than disappearing, so it is clear more are on the way. Books are being added steadily. If there is a letter you are waiting for, tell us at support@alphamingo.com and we will bump it up the list.

Yes. There is no account and no device limit, so it works on the family iPad and on a phone without anything to set up or transfer.

Please tell us — these are written and drawn by hand, and mistakes get through. Send the letter, the word on the page, and what looks wrong to support@alphamingo.com. Corrections to a book are usually quick to make.